Sam Keller's TEC Blog

Saturday, March 5, 2011

Keys to being a great leader

In his book, "The Essence of Leadership" Mac Anderson discusses many keys to being a great leader. Here are 13 of them:
  1. Develop a service attitude – Service is the lifeblood of any organization. Everything flows from it and is nourished by it. Customer service is not a department, it’s an attitude!
  2. Love what you do – Many things will catch your eye, but few will catch your heart. Pursue those.
  3. Focus on priorities – Focus on the critical few, not the insignificant many.
  4. Understand the soft stuff – “There are two things more powerful than money and sex – recognition and praise” Mary Kay Ash
  5. Build your brand – In the race for quality, there is no finish line.
  6. Embrace humor and optimism – “Optimism is the faith that leads to achievement” Helen Keller
  7. Embrace excellence – “Excellence is not an act, it’s a habit” Aristotle
  8. Take risks – Don’t be afraid to go out on a limb. That’s where the fruit is.
  9. You’ll always miss 100% of the shots you don’t take
  10. Reinforce core values – Things that matter most must never be at the mercy of things that matter least.
  11. Earn trust – “Trust, not technology, is the issue of the decade” Tom Peters
  12. Take action – You cannot discover new oceans if you don’t have the courage to lose sight of the shore.
  13. Aim for the heart because they don’t care how much you know until they know how much you care.
I found these keys to being a great leader in 3 minute inspirational movie. Click here to view it. Mr. Anderson's book is available from Simple Truths. Click here for the link to order.


  1. Whether you're a leader or a follower, you should always love what you do. This helps you reach another level. And a good leader always knows when to take risks. Well, that's a great list to have. But these are not the only keys to becoming a great leader.

    -> Alexander Tiedemann

  2. I'm also interested in reading 'The Essence of Leadership' by Mac Anderson. This book is very useful for me because I really want to be a great leader someday. My best friend also recommended me some strategy consultant courses at These courses are very helpful for future leaders and I think I'll attend them as soon as possible.